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服務(wù)支持


SERVICE SURPPORT
執(zhí)行理念:立即行動(dòng),一絲不茍。
發(fā)展理念:一流的企業(yè),一流的產(chǎn)品,一流的信譽(yù),一流的專(zhuān)業(yè)服務(wù)。
■指導(dǎo)安裝和冷、熱態(tài)調(diào)試服務(wù)
  我們將對(duì)購(gòu)置本公司產(chǎn)品的用戶(hù)提供指導(dǎo)安裝和冷、熱態(tài)調(diào)試服務(wù),保證設(shè)備在最佳狀態(tài)下運(yùn)行。
■技術(shù)培訓(xùn)
  我們針對(duì)用戶(hù)的設(shè)備運(yùn)行人員和維護(hù)人員進(jìn)行專(zhuān)業(yè)的技能培訓(xùn)。由高級(jí)工程師向用戶(hù)人員講解設(shè)備的結(jié)構(gòu)、工作原理、各部件作用、專(zhuān)業(yè)工具的使用、檢修調(diào)試步驟以及在檢修維護(hù)中常遇到的問(wèn)題等專(zhuān)業(yè)知識(shí),使用戶(hù)人員能夠更好的檢修和維護(hù)產(chǎn)品。
■電話(huà)值班服務(wù)
  我們開(kāi)通24小時(shí)值班熱線(xiàn)為用戶(hù)解答設(shè)備運(yùn)行過(guò)程中遇到的問(wèn)題.并在接到用戶(hù)的需求傳真后48小時(shí)內(nèi)專(zhuān)業(yè)人員到達(dá)現(xiàn)場(chǎng)提供上門(mén)服務(wù)。

Executive Philosophy: Take immediate action and be meticulous.

Development Philosophy: first-class enterprise, first-class products, first-class reputation, and first-class professional services.

■ Guide Installation and Cold and Hot Commissioning Services

We will provide guidance on installation and cold and hot debugging services for users who purchase our company's products, ensuring that the equipment operates in the best state.

■ Technical Training

We provide professional skill training for users' equipment operators and maintenance personnel. Senior engineers explain the structure, working principle, functions of various components, use of professional tools, maintenance and debugging steps, and common problems encountered during maintenance to user personnel, enabling them to better inspect and maintain products.

■ Telephone Duty Service

We have opened a 24-hour duty hotline to provide users with answers to problems encountered during equipment operation. Professional personnel will arrive at the site within 48 hours after receiving the user's request fax to provide on-site service.

專(zhuān)業(yè)的吹灰器A、B、C、D四級(jí)維修服務(wù)
  檢修服務(wù)時(shí)向用戶(hù)提供設(shè)備的解體檢修、維護(hù)的服務(wù),包括大、中、小修中的計(jì)劃性檢修等。由于公司擁有一支經(jīng)驗(yàn)豐富、技術(shù)全面的專(zhuān)業(yè)檢修隊(duì)伍,經(jīng)過(guò)專(zhuān)業(yè)化人員的檢修,使用戶(hù)的設(shè)備恢復(fù)完好狀態(tài),在線(xiàn)運(yùn)行更穩(wěn)定、可靠,延長(zhǎng)設(shè)備壽命。
  公司設(shè)有完善的服務(wù)管理體系,擁有眾多專(zhuān)業(yè)技術(shù)人員和一支訓(xùn)練有素,經(jīng)驗(yàn)豐富的技術(shù)隊(duì)伍。隊(duì)伍中每一位服務(wù)人員都具備專(zhuān)業(yè)、獨(dú)立的技術(shù)能力,有著多年的工作經(jīng)驗(yàn)和行業(yè)背景。同時(shí)公司根據(jù)產(chǎn)品技術(shù)支持的要求,對(duì)技服人員進(jìn)行各種技能培訓(xùn),隨時(shí)為用戶(hù)提供全面、廣泛、完善的服務(wù)和可靠的技術(shù)支持。
檢修服務(wù)范圍:
  為使系統(tǒng)所有設(shè)備正常運(yùn)行及零部件的完好或復(fù)原進(jìn)行的專(zhuān)項(xiàng)調(diào)整檢測(cè)、預(yù)防性檢查、測(cè)試、加油乃至全部解體維修和更換的檢修工作,包括所有本體、管道、程控等全部系統(tǒng)內(nèi)的設(shè)備。
  我們無(wú)論在技術(shù)層次上,還是在服務(wù)質(zhì)量和合理收費(fèi)上,都得到廣大用戶(hù)的一致好評(píng)及肯定。公司的每位員工,都將本著“專(zhuān)業(yè)、經(jīng)濟(jì)、高效”的服務(wù)理念,為用戶(hù)提供高質(zhì)量完善的服務(wù)。

Professional Level A, B, C, and D Maintenance Services for Soot Blowers

Provide users with equipment disassembly and maintenance services during maintenance services, including planned maintenance during major, medium, and minor repairs. Due to the company having an experienced and technically comprehensive professional maintenance team, after professional personnel's maintenance, the user's equipment is restored to its intact state, and online operation is more stable and reliable, extending the equipment's lifespan.

The company has a comprehensive service management system, with numerous professional technical personnel and a well-trained and experienced technical team. Each service personnel in the team possesses professional and independent technical capabilities, with years of work experience and industry background. At the same time, the company provides various skill training for technical service personnel according to the requirements of product technical support, and provides comprehensive, extensive, and comprehensive services and reliable technical support to users at any time.

Scope of maintenance services:

Special adjustment and inspection, preventive inspection, testing, refueling, and maintenance work for the normal operation of all equipment and the integrity or restoration of components in the system, including all equipment within the system such as the main body, pipelines, and program control.

We have received unanimous praise and affirmation from our users, both in terms of technical level, service quality, and reasonable fees. Every employee of the company will adhere to the service philosophy of "professionalism, economy, and efficiency" to provide users with high-quality and comprehensive services.

售后服務(wù)
全托式的駐廠(chǎng)維護(hù)保養(yǎng)服務(wù)
  如何正確使用吹灰器和提高投運(yùn)率,使其在鍋爐的安全、經(jīng)濟(jì)運(yùn)行中發(fā)揮正常作用已成為廣大用戶(hù)非常關(guān)注的問(wèn)題。我公司提供的全托式駐廠(chǎng)服務(wù)是向用戶(hù)提供的常年大包形式的綜合服務(wù)。將所有關(guān)于吹灰系統(tǒng)的日常維護(hù)保養(yǎng)、運(yùn)行及非計(jì)劃性的停爐檢修等一系列現(xiàn)場(chǎng)工作均由本公司專(zhuān)業(yè)化的服務(wù)隊(duì)伍來(lái)完成,形成專(zhuān)業(yè)服務(wù)的連續(xù)性,解除用戶(hù)對(duì)設(shè)備專(zhuān)業(yè)分工及運(yùn)行中的被動(dòng)消缺所帶來(lái)的后顧之憂(yōu)。
  根據(jù)多年現(xiàn)場(chǎng)實(shí)踐經(jīng)驗(yàn),針對(duì)每一具體項(xiàng)目制訂出系統(tǒng)化的最佳日常維護(hù)、運(yùn)行方案,提高設(shè)備投運(yùn)率和最佳使用效果成功解決進(jìn)口設(shè)備的本地化服務(wù):由于設(shè)備的正確使用和消缺及時(shí)到位,做到了以最少的蒸汽消耗達(dá)到最好的吹灰效果,從而提高鍋爐熱效率。為用戶(hù)節(jié)約運(yùn)行成本,真正實(shí)現(xiàn)鍋爐的安全、高效、經(jīng)濟(jì)運(yùn)行目標(biāo)。
  通過(guò)這種專(zhuān)業(yè)、細(xì)致的全托日常維護(hù)保養(yǎng)服務(wù),保證了設(shè)備正常運(yùn)行,使吹灰系統(tǒng)發(fā)揮最大經(jīng)濟(jì)利益。減少和消除因吹灰系統(tǒng)故障造成的各種損失。
服務(wù)內(nèi)容包括:
  為使系統(tǒng)所有設(shè)備正常運(yùn)行及部件、構(gòu)建的完好或復(fù)原而進(jìn)行的日常、定期調(diào)整檢測(cè)、預(yù)防性檢測(cè)、測(cè)試、消缺、潤(rùn)滑、解體檢修更換,以及隨機(jī)運(yùn)行操作、現(xiàn)場(chǎng)跟蹤監(jiān)視、運(yùn)行狀態(tài)恢復(fù)等包括非計(jì)劃性檢修、臨修。涉及專(zhuān)業(yè)包括電氣、熱工、管道、機(jī)械。

Fully Supported On-site Maintenance Services

How to use the soot blower correctly and improve its operation rate, so as to play a normal role in the safe and economic operation of the boiler, has become a highly concerned issue for users. Our company provides comprehensive services in the form of annual large packages to customers through the full support on-site service. All daily maintenance, operation, and unplanned shutdown maintenance of the soot blowing system, as well as a series of on-site work, will be completed by our company's professional service team, forming a continuity of professional services and relieving users of the worries caused by the passive elimination of equipment division of labor and operation.

Based on years of on-site practical experience, a systematic and optimal daily maintenance and operation plan has been developed for each specific project, improving the equipment operation rate and optimal usage effect. The localized service of imported equipment has been successfully solved. Due to the correct use and timely elimination of defects of the equipment, the best soot blowing effect has been achieved with minimal steam consumption, thereby improving the thermal efficiency of the boiler. To save operating costs for users and truly achieve the goals of safe, efficient, and economical operation of boilers.

Through this professional and meticulous daily maintenance service, the normal operation of the equipment is ensured, enabling the soot blowing system to maximize economic benefits. Reduce and eliminate various losses caused by faults in the soot blowing system.

The service content includes:

Daily and regular adjustment and testing, preventive testing, testing, defect elimination, lubrication, disassembly, maintenance and replacement, as well as random operation, on-site tracking and monitoring, and operation status recovery, are carried out to ensure the normal operation of all equipment in the system and the integrity or restoration of components and constructions, including unplanned maintenance and temporary repairs. The majors involved include electrical, thermal, piping, and mechanical.

售后服務(wù)
 
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